Monthly Archives: June 2007

Patientline: In Need of Financial Treatment

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Filed under Sci/Tech, Work and Business

As a follow-up to a previous article I wrote on the business practices of Patientline - the company who almost entirely control the in-hospital communications system for patients - you may be interested in some recent developments.

Yesterday, the company’s preliminary financial results for 2007 were released and they were, unsurprisingly, rather disappointing. On this news, their shares fell almost 50% to 2.07p from 4.10p six hours earlier.

A company statement released with these preliminary results was quick to point the finger too. The following quote is from The Register’s article, Patientline Results Prompt Share Meltdown:

Revenue per terminal per day fell 6.4 per cent to £1.62, this figure has been falling for the last three years. The company blames deflation in telecoms charges, reduced treatment times and more use of mobile phones for the fall. The statement further noted: “The NHS ethos is antipathetic to the very idea of patients being charged for anything in hospital.” Revenues have been further hit by “The failure by Trusts to generally adopt Electronic Patient Records…”

I won’t comment further on this, but if you want to hear more, you can do worse than checking out the comments on The Register’s article and Peter Troy’s site.

Using Reverse Interrogations to Detect Liars

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Filed under Politics, Sci/Tech

Through MindHacks I just read an interesting article in The Times regarding new research that shows how, in police interrogations, asking the interviewee to tell their story in reverse can help detect a lie - or more accurately, in detecting the stress patterns of a liar under ‘cognitive load’.

It’s an interesting idea and - quite frankly - is obvious once the theory has been pointed out to you. However, as some of those who have commented on the original Times article point out, the issue of false positives could be a serious problem if this technique is relied upon exclusively. It won’t be, of course, as even now police interviews are only a small part of an investigation, so without any evidence you’re not going to be going anywhere near a courtroom just because ‘they thought you were lying’!

I personally think it’s a great idea when (intelligent) psychologists are employed to come up with novel ways to detect this type of behaviour and we need to see more people in power talking to experts in other fields too. These experts are infinitely more qualified to come up with ideas like this (in their own field) than politicians or ‘classically trained’ police officers. It could bring an end to the so-called movie-plot threats that people are warned of on a seemingly daily basis.

Apply Pareto’s Principle (80/20) to Everyday Life - The 4-Hour Workweek

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Filed under Books, Money, Sci/Tech, Work and Business

In 1906 the Italian economist Vilfredo Pareto observed that 80% of Italy’s wealth was owned by a mere 20% of the population, and as such showed in lucid terms the ‘wealth condensation’ - or ‘rich-poor divide’ - of developed countries around the world… and the world as a whole. The term Pareto’s principle was then coined years later when this framework was shown to apply to an almost limitless number of applications; 80% of the effects come from 20% of the cause.

As you can imagine, this principle has far reaching implications when it is applied to such disciplines as marketing (20% of ads produce 80% of enquiries/sales), IT (80% of resources are used up by 20% of the code) and even business streamlining (80% of income is drawn from 20% of the customers; 80% of an employee’s time is taken up with 20% of the results)… but how many people have applied this principle to their personal lives?

When you realise that in your personal life you use only 20% of your belongings 80% of the time (clothes, music, etc.), and that when it comes to your own work (as a self-employed entrepreneur, an employee, or even as a student) you spend 20% of your time producing 80% of your output, you can start to take dramatic steps to alter your lifestyle.

And thus starts Tim Ferriss’ epiphany in his new book, “The 4-Hour Workweek” - the newest book to storm the tech and geek communities since David Allen’s “Getting Things Done” (GTD).

After realising that Pareto’s principle applied to almost every aspect of his life, he went from an over-worked, 16-hour day, start-up founder in Silicon Valley to an ‘ultravagabond’ - working 4 hours a week from any destination as he travelled the world on ‘mini-retirements’. As a Guinness world record-holder in Tango and a national kickboxing champion earning $40,000+ a month, Tim is living the good life - and in his book he promises to show us the secret to his success. The only question is, does he succeed?

Like many other books in the ‘personal/lifestyle development’ genre, The 4-Hour Workweek is crammed with tips and strategies on how you can - in this book’s case - be more efficient in order to free up more time and make more money so that you can do what you really want. The only problem is, I don’t want pages upon pages of tips or a set of rigid rules that I need to follow; I need an adaptable and expandable framework or principle that I can apply to my situation… I don’t want to be told exactly what to do, because the chances are it won’t apply directly to my circumstances, and as such is useless. Luckily, the book has a few of these too.

From helping you realise that the 80/20 principle can be used in you daily life, giving you a base structure on how to create a more efficient company and giving a useful structure on how to avoid work-day interruptions, the book is (on the whole) a useful read. Read with scepticism and with an analytic eye, you can garner some useful information from this book, but I would hesitate to take anything from it at face value. I’m still left pondering: ‘What can I do with this information, and what else in my life can be made more efficient with Pareto’s principle?

Ramit Sethi’s review is worthy of note, along with a few from Amazon.co.uk. John Chow is also giving away a signed copy!